Check-in/Check-out Policies

Beach Music - St John Villa Rentals

CHECK-IN:Check in time to your villa is generally not before 3:00 PM. If your villa is not occupied the day you arrive, you can pre-arrange for an early check-in with us in advance. If other guests are departing your villa that same day, you may not physically arrive at your villa until 3 p.m. or later. If you are arriving earlier on St John, you cannot arrive at or go inside while the staff is preparing your villa, even for a quick look! We may suggest that you spend the time getting lunch in Cruz Bay at one of the nearby restaurants or shopping at Mongoose Junction or perhaps you may need to pick up a few items at one of the grocery stores. Starfish Market is located in the Marketplace or the new St. John Market is located across the street from the Westin Hotel. You can then head to your villa after 3 p.m. and relax. We want our guest's first impression to be the best!

CHECK-OUT:If you wish to stay longer than 10:00 AM, you must phone us in advance and we'll let you know if someone else is checking in your villa that afternoon or not. A $200 penalty will be charged to all parties departing later than 10:00 AM without our prior permission. We must give the housekeepers time to clean and prepare the villa between rentals. Please make sure to lock all windows and doors before you go, turn off all lights, A/C and fans and return your villa keys - please make the house tidy before you leave. This includes disposing of all trash and garbage to the nearest St. John trash dumpsters. No garbage should be left at or in the villa upon departure. The housekeepers will strip all the beds and launder the bed sheets and towels. Please do not leave wet towels in a pile, as the warm and humid conditions will cause them to get musty and mildewed quickly. Please hang them up somewhere in the villa. If you have any food items left over, the maids would appreciate it if you leave any perishable items in the refrigerator before you leave.

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